Privacy Policy

Effective Date: 1 January 2025  ·  Last Updated: 12 May 2026

Summary: RAISCORP collects only the information needed to deliver our services and respond to enquiries. We do not sell personal data. We protect your data with industry-standard security. You have the right to access, correct, and delete your information at any time.

1. Introduction

RAISCORP ("RAISCORP", "we", "us", or "our") operates the website at www.raiscorp.com and provides Composable Cloud ERP, Cloud Engineering, and Applied AI services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please discontinue use of our website and services.

2. Who We Are (Data Controller)

RAISCORP is the data controller responsible for the personal information collected through this website. For enquiries regarding this Policy, please contact us at:

3. Information We Collect

3.1 Information You Provide Directly

  • Contact form submissions — name, email address, company name, phone number, and the content of your message.
  • Email correspondence — when you email us directly, we retain the content of that correspondence.
  • Service engagements — billing details, company registration information, and project-related data provided during a commercial engagement.

3.2 Information Collected Automatically

When you visit our website, our hosting infrastructure may automatically collect:

  • IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring URL
  • Date and time of visit

3.3 Cookies and Tracking Technologies

We use strictly necessary cookies required for the site to function. We do not currently use advertising or tracking cookies. Should this change, we will update this Policy and seek your consent where legally required.

You may control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to enquiries and provide the services you have requested
  • To send service-related communications (updates, invoices, support responses)
  • To improve and optimise our website and service offerings
  • To comply with legal and regulatory obligations
  • To protect our legal rights and prevent fraudulent or abusive use of our services
  • To send marketing communications where you have given explicit consent or where we have a legitimate interest (with opt-out available at any time)

5. Legal Basis for Processing

For individuals in the European Economic Area (EEA), the United Kingdom, or other jurisdictions that apply GDPR or equivalent legislation, we process personal data on the following legal bases:

  • Contract performance — processing necessary to fulfil a contract with you or to take steps at your request before entering a contract.
  • Legitimate interests — processing for our legitimate business interests, provided these are not overridden by your rights and interests.
  • Legal obligation — processing necessary to comply with a legal or regulatory obligation.
  • Consent — where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

For individuals in India, we comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 to the extent applicable.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service providers — third-party vendors who assist us in operating our website and delivering services (e.g., cloud hosting, email delivery, CRM). These providers are contractually bound to process data only as directed by us and to maintain appropriate security.
  • Professional advisers — lawyers, accountants, auditors, and insurers, where necessary in the course of professional services provided to us.
  • Regulatory authorities — where disclosure is required by law, court order, or governmental authority.
  • Business transfers — in connection with a merger, acquisition, restructuring, or sale of assets, subject to standard confidentiality obligations.

7. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by applicable law:

  • Contact form enquiries — up to 24 months, unless a commercial relationship develops.
  • Client engagement data — for the duration of the engagement and up to 7 years thereafter (for tax, audit, and legal compliance).
  • Website analytics — anonymised data may be retained indefinitely; IP-linked data for up to 12 months.

8. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

  • Right of access — to request a copy of the personal information we hold about you.
  • Right to rectification — to request correction of inaccurate or incomplete data.
  • Right to erasure — to request deletion of your personal data, subject to legal retention obligations.
  • Right to restrict processing — to request that we limit how we use your data.
  • Right to data portability — to receive your data in a structured, machine-readable format.
  • Right to object — to object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent — where processing is based on consent, to withdraw it at any time.

To exercise any of these rights, please contact us at office@raiscorp.com. We will respond within 30 days. We may need to verify your identity before fulfilling a request.

9. International Data Transfers

Your information may be processed in countries other than where you reside. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (for EEA-to-third-country transfers), adequacy decisions, or equivalent legal mechanisms.

10. Data Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. These include encrypted data transmission (TLS/HTTPS), access controls, and regular security reviews.

No transmission over the internet is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security and disclaim liability for breaches beyond our reasonable control.

11. Children's Privacy

Our website and services are directed at businesses and professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Policy periodically. Continued use of our website following any changes constitutes acceptance of the revised Policy.

14. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

We aim to respond to all privacy-related enquiries within 30 days.